9
Nov/04

Emotional Distress Inflicted By Email Providers


Right now if some of you were to email me you would get a bounceback message that would say ‘The recipient name is not recognized.’   At least one client called me, worried.

The statement might be technically true but misleading, in that all of the email provider’s recipients’ names are not being recognized, due to weekend maintenance that appears to be lasting through Monday.  A more accurate bounceback statement might be:

“Your email is not going through because of something we, the email provider, did.”

You never see that in a bounceback message.

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